refund policy

The buyer will have 14 calendar days to return the product, counted from the day it was delivered, after this period, the money will not be returned.

The buyer must notify, within the indicated period, of his desire to return the product, writing his intention to the email .

Once Albert Iglesias Sánchez, and Elena Garrido Mena respond to the email sent, the buyer will proceed to send the product. For the return, the product must be totally sealed, it must be returned within the indicated period, with all the packaging and possible accessories that it has received. Transportation will be the responsibility of the buyer. When it is received, it will be verified that it has arrived in the same conditions as it was dispatched the first time, after verifying that it has no defects, and that it is complete, the money will be returned.

When the defect in the product is a consequence of improper handling by the buyer, including non-compliance with the indicated conservation conditions, the money will not be refunded.